Studio Policies

Effective Date: February 1, 2026
Last Updated: February 1, 2026

These policies apply to all services booked through alexandraburch.com, including private piano lessons, accompaniment, performances (concerts, weddings, events), session and recording work, composition and arrangements, and music notation or transcription.

1. Booking & Consultation

All new clients are encouraged to schedule a free 15-minute consultation (phone or video) to discuss goals, availability, and service fit.
Bookings are confirmed only after the consultation and receipt of the required deposit or full payment, as specified for the service.
Lessons and sessions are scheduled at mutually agreed times. Availability is primarily in Southern California for in-person services or online via Zoom or a similar platform for lessons and accompaniment.

2. Payments & Fees

Private Piano Lessons
Private lessons are billed monthly or per package (for example, four lessons per month). Payment is due in full at the start of each month or before the first lesson in a package.

Accompaniment, Performances, Session and Recording Work, Composition and Arrangements, Notation and Transcription
These services are quoted per project or event. A 50 percent non-refundable deposit is required to secure the date and time. The full balance is due 7 to 14 days prior to the service date, or as agreed in the quote or contract.

Accepted payment methods include Venmo, PayPal, bank transfer, or Zelle. Cash or checks are not accepted unless pre-arranged.
Additional fees may apply for rush services, extensive revisions beyond two rounds for arrangements or notation, travel outside Southern California, or premium event requirements such as multiple sets or extended hours.

3. Cancellations, Rescheduling & Make-Ups

Private Piano Lessons
Twenty-four hours’ notice is required for cancellation or rescheduling.
Cancellations with less than 24 hours’ notice forfeit the lesson with no make-up or refund.
Up to two make-up lessons per semester or six-month period are allowed for student illness or emergency, with at least 24 hours’ notice and documentation if requested.
Instructor cancellations, which are rare, will receive a full make-up lesson or a pro-rated refund.

Performances, Accompaniment, Sessions, and Project-Based Services
Music should be provided in advance whenever possible to allow adequate preparation.
Sessions begin and end at the scheduled times; late arrivals do not extend the session.
Cancellations or schedule changes require at least 24 hours’ notice.
Rehearsal sessions canceled with proper notice may be rescheduled based on availability.
Audition or performance bookings reserve dedicated preparation and calendar time; if canceled, the session may be transferred to a future related date (such as a rescheduled audition or performance), subject to availability.
Transferred sessions do not guarantee a specific future date and must remain within a similar service scope.

4. Lesson & Session Preparation (Especially for Private Lessons & Accompaniment)

Students and clients are expected to arrive on time and prepared, including having assigned music practiced, warm-ups completed, and instruments or equipment ready.
For accompaniment services, sheet music must be provided at least two to four weeks in advance, unless otherwise agreed. Late music may limit preparation and affect performance quality.
For recording or session work, clients must provide clear briefs, reference tracks, charts, or stems in advance. Delays in materials may require additional time or fees.
Session times are respected and services begin and end as scheduled to honor subsequent bookings.

5. Performance & Event Expectations

For weddings and events, arrival time is agreed upon in advance, typically 30 to 60 minutes early for setup.
Repertoire is curated together. Changes requested within 48 hours of the event may not be accommodated.
Professional attire is provided unless otherwise discussed.
Clients may record audio or video for personal use. Professional recording or live streaming requires prior agreement.

6. Intellectual Property & Usage

All compositions, arrangements, and transcriptions remain the intellectual property of Alexandra Burch unless otherwise agreed in writing, such as through a work-for-hire contract.
Clients may use commissioned work for its intended purpose, including personal recordings or performances. Commercial release or distribution requires an additional licensing agreement.
For session and recording contributions, the client owns the final product, while Alexandra Burch retains the right to use excerpts for portfolio or demo purposes with credit.

7. Conduct & Environment

Mutual respect is required at all times. The studio, whether in-person or online, is a professional and focused space.
Harassment, disruptive behavior, or substance use during services is not permitted.
For in-person lessons or sessions, a safe and quiet environment must be provided or arranged.

8. Liability & Health

Clients participate at their own risk. Alexandra Burch is not liable for personal injury or property damage unless caused by gross negligence.
If a client is ill or contagious, sessions must be rescheduled promptly to protect health and safety.

9. Changes to Policies

Policies may be updated periodically. The current version is always posted on alexandraburch.com. Continued booking constitutes acceptance of these policies.

Questions may be directed to info@alexandraburch.com or (323) 379-3126.
Thank you for choosing to create and share music together. I look forward to working with you.